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Rockstar

Mail cap causing heirloom moving problems

Question

I have a problem with the mail cap meaning I cannot send my heirlooms around to the characters. I know the mail cap was created to stop mail spammers and it's great that it has. However I keep hitting a problem and unlike regular items which I can just trade in the guild bank, heirlooms must be mailed.

Since I have at least 250 hours played on my account, is there any way the mail cap can be lifted? It's a majorly frustrating, and in this case game stopping, problem.

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Sorry but we can't remove mail cap. I understand your frustration but mail cap is needed to prevent spam and we can't just disable it for one person.

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